2-1-1 is a free, 24-hour phone service that provides Oklahomans access to information about health and human services. Highly trained 2-1-1 call specialists offer compassionate engagement and can make in-depth assessments and referral plans based on eligibility requirements for each program. We work with our callers to make a plan using our 2-1-1 database – the most comprehensive entity of its kind in the state, with more than 13,000 services available – that improves the quality of their families’ lives. We offer help in more than 200 languages and provide the public with a place to turn for nonemergency needs during times of disaster.
Our call specialists also engage with Oklahomans in an online chat setting.
Resources may also be accessed through HeartLine’s online database. The call specialists at 2-1-1 are also available to help users find what they need. The Resource Database Inclusion/Exclusion Criteria can be found here.