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Become a Resource Partner Agency

HeartLine prides itself on keeping the most accurate, comprehensive 2-1-1 resource database of health and human services programs available in our 40-county service area. We are continually seeking new partner agencies for our database and hope you will consider including your agency.

To be considered for inclusion in the database, please review HeartLine’s database inclusion criteria below to learn about eligibility. Additionally, please fill out both the agency information form, and the program information form.

Thank you for your interest in joining HeartLine’s community of programs and services. If you have questions, please contact us.

Database Inclusion Criteria

Eligible to Be Included:

  • Nonprofit organizations that provide, coordinate and advocate for health and human services
  • Health and human service programs offered by state, county or municipal governments that have offices in, or serve residents of, HeartLine’s 40-county area
  • Organizations that serve the 40-county HeartLine area
  • Agencies outside of the 40-county area that provide a service not otherwise offered by a nonprofit or public agency within said area
  • For-profit agencies that provide a service not met by public or nonprofit agencies
  • For-profit agencies offering low-cost goods that are not readily available through community nonprofit agencies
  • For-profit agencies that offer free or low-cost services to the community
  • Civic and business associations
  • Professional organizations that provide a public service
  • Advocacy groups related to health and human service issues
  • Community groups
  • Self-help support groups
  • Social or fraternal organizations that serve nonmembers
  • Administrative offices of public schools in the 40-county area
  • Private schools for special needs
  • Professional and regulatory boards
  • Information and referral services
  • Chambers of commerce
  • Licensed child care facilities

Not Eligible to Be Included:

  • Commercial business establishments not described above
  • Agencies that violate federal, state or local laws or regulations
  • For-profit nursing homes and personal care homes
  • Agencies promoting or permitting racism or bigotry
  • Organizations (e.g., churches, social clubs) that offer services to only their members
  • Agencies that provide services based out of the provider’s home
  • For-profit medical facilities



DISCLAIMER: HeartLine may exclude or remove organizations from its resource database for any reason. Inclusion in the database does not imply endorsement, neither does omission indicate disapproval. HeartLine does not guarantee or make any representation to the accuracy or completeness of the information contained in the database. HeartLine disclaims all responsibility that could be claimed resulting from and relying on the information in the database. HeartLine reserves the right to edit information in order to meet guidelines, formats and space requirements.